Shipping can make or break your e-commerce business. Primarily, the prices you offer for your shipping determines your success. Offer too high shipping costs, and customers will abandon your business. On the other hand, low shipping costs will see customers trooping to your e-commerce website. Unlike small e-commerce websites, large e-commerce businesses can easily provide low-cost shipping for their clients. Ideally, small e-commerce businesses face a lot of challenges when it comes to shipping. Read on to find out the challenges:
1) Finding the right e-commerce shipping software vendor
Most small businesses and startups only know of the common shipping carriers like FedEx and UPS. While these carries are good when dealing with small deliveries, it can become costly when you start getting large orders. That’s where most e-commerce website owners remain in a dilemma, and they have no option but to bear the cost. What they don’t know is that they can get cheap shipping with multicarrier shipping solutions. Multicarrier shipping solutions let you easily find cheap carries and ensure your orders are delivered on time.
2) Packaging is one of the challenges of implementing e-commerce shipping software
Choosing the right packaging is important because it ensures delivery of products in perfect condition. Also, the packaging is one of the factors shipping companies use to determine the cost of shipping. No wonder that e-commerce business owners are working hard to optimize their shipping packaging. Many small e-commerce business owners find it challenging to choose the right package for their products. However, implementation of multi-carrier shipping solutions can help because you’ll be able to find carriers that offer packaging ideas to minimize your shipping cost. Some carriers even take care of packaging. Ideally, the shipping cost will be determined by the weight of the package, the space it takes and the delivery distance.
3) The technology of the e-commerce shipping software and analytics
Advances in technology have streamlined shipping processes. Both large and small e-commerce businesses can track the status of their shipment, which lets customers know the status of their shipment in real time. This is possible due to the innovation of multi-carrier shipping solutions. But the challenge is that awareness is still low. And that’s why most businesses haven’t implemented it yet. Plus, the technology is pretty hard to get the hang of. You might need some skills to operate the software and interpret the analytics.
However, even with all these challenges, customers expect low shipping costs, as well as fast and timely deliveries. So, if you’re running an e-commerce website, you’d better find ways to get around these challenges if you want to remain competitive.
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— ShipWorks (@ShipWorks) 5 de febrero de 2015